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Digital Delivery Policy
Last updated: September 2026
Thank you for choosing Tata Grace Numerology.
This Digital Delivery Policy explains how personalized digital products and services purchased through our Website are processed and delivered.
1. DIGITAL PRODUCTS AND SERVICES
Tata Grace Numerology provides personalized digital products and services, including numerology readings, personalized reports, compatibility analyses, forecasts and other numerology-related digital content.
All products and services are provided electronically unless explicitly stated otherwise on the relevant product page.
We do not sell or ship physical goods.
2. ORDER PROCESSING AND CUSTOMER INFORMATION
After we have received your order and successful payment, Tata Grace Numerology will contact you by email to request the personal information required to prepare your personalized report.
The information required will depend on the product or service purchased and may include, for example, your name, date of birth or other information necessary for the selected numerology reading.
Please reply to our email and provide all requested information accurately and completely.
Preparation of your personalized report begins only after we have received all required information from you.
If any information is missing, unclear or requires clarification, we may contact you again before beginning or continuing preparation of your report.
Customers are responsible for ensuring that all information they provide is accurate and complete.
3. PROCESSING AND DELIVERY TIME
Personalized reports are normally prepared and delivered within two (2) business days after we have received all required customer information.
Please note that the processing period does not begin on the date of purchase or payment.
The process is as follows:
- You place your order and complete payment.
- We send you an email requesting the information required to prepare your personalized report.
- You provide the requested information.
- Once all required information has been received, preparation of your personalized report begins.
- Your completed report is normally delivered electronically within two (2) business days.
Business days are Monday through Friday, excluding public holidays in Latvia.
If additional or corrected information is required, the processing period will begin or resume once all necessary information has been received.
4. DELIVERY METHOD
Completed digital products are delivered electronically, normally by:
- PDF attachment sent to the email address provided by the customer; or
- a secure digital download link, where applicable.
A digital product is considered delivered when it has been sent to the email address provided by the customer or otherwise made available to the customer electronically.
No physical copy of the report will be sent unless explicitly stated otherwise.
5. CUSTOMER RESPONSIBILITIES
Customers are responsible for:
- providing accurate and complete information required for the selected service;
- providing a valid and correctly entered email address;
- ensuring that their email account is able to receive messages and attachments; and
- checking spam, junk or promotional folders if the report is not received in the main inbox.
Tata Grace Numerology is not responsible for delays caused by incorrect or incomplete information supplied by the customer.
If you believe you have entered an incorrect email address or other information, please contact us as soon as possible.
6. DELIVERY DELAYS
We make reasonable efforts to prepare and deliver personalized reports within the stated timeframe.
Occasional delays may occur due to circumstances such as unusually high order volumes, technical problems, force majeure events or other circumstances beyond our reasonable control.
If a significant delay affects your order, we will make reasonable efforts to notify you using the contact information provided with your order.
Nothing in this section limits any mandatory consumer rights available under applicable law.
7. WORLDWIDE AVAILABILITY
Our digital products and services are generally available to customers worldwide, subject to applicable laws, payment provider restrictions and any geographical limitations specified on the Website.
Because our products are delivered digitally, no international physical shipping is required.
8. TECHNICAL OR DELIVERY ISSUES
If you experience difficulty receiving, opening or accessing your digital product, please contact us at:
tatagrace.numerology@gmail.com
Please include your name, order number and a brief description of the issue.
We will make reasonable efforts to resolve the problem and, where appropriate, resend the digital product or provide another suitable method of electronic delivery.
Technical delivery issues do not automatically constitute grounds for a refund where the purchased product can be successfully re-delivered or the issue can otherwise be resolved within a reasonable period.
This does not affect any mandatory consumer rights or remedies available under applicable law.
9. NO PHYSICAL SHIPPING
Because Tata Grace Numerology products and services are delivered electronically:
- no physical shipment is made;
- no shipping fees apply to digital delivery;
- no courier or postal services are used; and
- no customs duties or import charges related to physical shipment apply.
Any taxes applicable to the purchase itself are handled separately in accordance with applicable tax laws and, where relevant, displayed during checkout.
10. RELATED POLICIES
Purchases made through Tata Grace Numerology are also subject to our:
- Terms of Service;
- Return & Refund Policy; and
- Privacy Policy.
In the event of any conflict, mandatory consumer protection law will apply where required.
11. CONTACT INFORMATION
If you have any questions regarding this Digital Delivery Policy or the delivery of your order, please contact us:
Tata Grace Numerology
Service Provider: Anastasija Massane
Status: Self-employed person registered in Latvia
Registered Business Address:
Stabu Street 15, Riga, LV-1010, Latvia
Email: tatagrace.numerology@gmail.com
Telephone: +371 295 492 08
Website: tatagrace-numerology.store
Services are provided exclusively online. No in-person services are provided at the registered business address.